Shipping & Returns

Shipping

Most orders are processed and shipped within 1-2 business days. Shipping time may vary depending on where you are located. All orders ship from Los Angeles, CA.

 

Please note there may be shipping delays that are out of our control due to the pandemic.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We currently offer free returns - no shipping or restocking fee :)

 

To start a return, you can contact us at hello@botanabedding.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Your item must not show any wear or tear. Items sent back to us without first requesting a return will not be accepted.

 

You can always contact us for any return questions at hello@botanabedding.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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